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For Students Student service

Our student service

Our student service


Our Student Service Office is available for any questions regarding your student ID, semester ticket, enrolment certificates, and similar issues.

The staff in our Student Service Office is dedicated to supporting you during your time at our university. You can reach them in person or over phone Monday to Friday between 8 a.m. and 1:30 p.m. Appointments outside of these times are also possible by prior arrangement.

We are happy to answer any questions you may have.

Contact: Ms. Cerci

Telephone +49 2381 9291-132


Personal advice and guidance on issues such as looking for a place to stay, health insurance, getting or renewing visas, and other topics is also available. Please contact:

Ms. Mareike Seitz

Telephone: +49 2381 9291-507

e-mail: mareike.seitz[at]


If you have any questions regarding our study courses held in English, please don’t hesitate to reach out to the following contacts:


Ms. Laura Isenbeck

Telephone +49 2381 9291-145



Ms. Sarah Grenzler

Telephone +49 2381 9291 155


Ms. Grenzler will also be very happy to help you with any questions you may have regarding applying for courses and your applicant status.